Collection, Use and Disclosure of Personal Information
Personal Information is any information about an identifiable individual or that permits an individual to be identified. Personal Information does not include your name, business address and business contact information, such as your business title, email address or phone number, which you provide to us for business purposes. Chapter generally collects Personal Information that you voluntarily provide, but we may collect information from third parties and as agents on behalf of our clients where we or they have obtained the requisite consent, or as otherwise permitted or required by law. We may also collect information through our website. Some of our pages allow for the submission of forms, quotes and applications to be contacted by one of our associates. The types of personal information collected on these pages include but are not limited to: name, address, email address, phone number, location, etc. We do not employ any electronic means to automatically collect Personal Information from any visitor or user of our site or from their computers. Our website contains links to other websites which may collect your Personal Information. Chapter does not assume any responsibility for the privacy practices, policies or actions of the third parties operating these websites. You should read the privacy policies of these websites and make an informed decision whether or not to provide your Personal Information to the websites’ operators.
Chapter collects, uses and discloses Personal Information primarily to provide advice and legal and other services to clients and prospective clients, for administrative and relationship management purposes (including to develop and manage our knowledge management systems, and to market and deliver Chapter services) and as otherwise permitted or required by law. We may from time to time use third party service providers to perform certain functions for us, such as office services and data processing. In these circumstances, such third party service providers are contractually bound to safeguard the Personal Information transferred to them with measures comparable to that provided by us and described in this Policy and not to retain, use or disclose Personal Information transferred to them for any purpose other than the provision of services to Chapter. Personal Information supplied to Chapter is confidential and we do not distribute such information to any third party except with your actual or implied consent or as permitted or required by law. Chapter does not sell Personal Information.
Chapter only keeps Personal Information as long as it is required for the reasons it was collected or to comply with law or professional standards. We have procedures dealing with the destruction or deletion of Personal Information no longer required for the purposes for which it was collected.
Your Personal Information is treated as private, confidential information by Chapter and we strive to ensure that your Personal Information, regardless of format, is protected and kept secure at all times. Most methods of communication are not fully secure and security measures may create challenges to the efficient exchange of information. Email may be a method of communication with you and unless you object we may use unencrypted plain text emails when communicating with you.
Accessing Your Personal Information
For any privacy requests, please contact our Privacy Officer, Lena Koke, at [email protected]Contact Us